timr API

If you are interested in synchronizing your existing data infrastructure (database, Ticket system, Issue Tracking, ERP/CRM software, …) with timr you can use our API. Using the API is free of charge in all paid timr plans.
 

REST API

We are currently working on a new REST API, which is already available to customers as a beta. For more information about the REST API, please contact our support team.
 

timrLink

In addition to the API, we also offer timrLink. With a simple configuration and without implementing the API yourself, it lets you define which entities of your infrastructure are synchronized with timr and on which schedule. Please contact us for detailed timrLink pricing.

SOAP API

You can download the timr API WSDL from here: https://timrsync.timr.com/timr/timrsync.wsdl
 

What you have to do: Please go to Administration/Settings. There is a field "timr API" where you have to generate a token. This token is the password for connecting to the webservice API. You can NOT use a "user account" to connect via the webservice API.
 

The credentials for connecting with the webservice API are: Username=[your identifier] Password=[authentication token]
 

An example Request sent to the timrsync interface for getting the users should look like:
 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tim="http://timr.com/timrsync">

   <soapenv:Header/>

   <soapenv:Body>

      <tim:GetUsersRequest/>

   </soapenv:Body>

</soapenv:Envelope>

If you send this XML Data as a POST request to https://timrsync.timr.com/timr/timrsync and using basic HTTP Authentication providing your client identifier as username and your API token as password you should get a valid response.

I encourage you to use a tool like soapUI (http://www.soapui.org/) or Visual Studio .NET for testing the Webservice API and creating your client.
 

Examples:

We provide examples and API demo implementations for .NET and Java.

Java: The source of a Java client for our SOAP Webservice API can be found on github. It gives you an example of how to use it in your Java applications: https://github.com/troii/timrsyncclient . The example uses spring-ws and jaxb marshalling to call the getTasks method, retrieving all the tasks created in your timr account.

.NET: The example project can be found here https://github.com/troii/timrsync-dotnet-testclient

Please contact us at info@timr.com if you have any questions regarding the API!