1. Customers, Projects, Tasks - an overview
timr provides a completely generic project and task structure. You can adapt the structure fully to your company's needs. All tasks can be edited, changed and deleted by an administrator (defined when creating a user). You can adapt your task structure at any time. Note that in timr a task can be a customer, client, project, a job, you name it.
Adding and managing customers, projects and tasks is also shown in a short video tutorial.
1.1. Task structure
You are completely free in creating your task structure. There is no limit regarding the number of levels.
The granularity you’d like to structure your tasks is on your choice. A very fine granularity means that you often have to switch tasks in the project time tracking but you get very precise reports.
1.2. Task properties
There are different task properties you can set up as needed:
Basic properties available in the Regular Plan:
In the task properties you can name your task / project, ...
You can assign a period to a task in which the task should be available. The period is defined by "Start", i.e. the date from which the task is visible to the employees and and "End" date up to which the task should be done.
With the setting "Recordable" you can specify whether to enable employees to track time on this task or not. If you i.e. create a customer, you could define it as "not recordable", so that employees have to track time on sub-tasks which you then mark as "Recordable". If you want that employees can track time directly to the customer and only track certain activities on sub-tasks you can mark the customer as "Recordable".
Billable defines whether project time records for this task should be marked as billable or not by default. For example, a warranty case might be not billable whereas maintenance work might be billable.
- Internal comments:
Here you can add notes to the task which will also be shown to employees while tracking time on this task. At the moment, these notes will only be displayed in the timr web application, we'll also add this feature into our mobile App's in the future.
Additional properties available in the Plus Plan:
- External comments: Here you can add additional information to the task (e.g. information with regard to invoicing your customer) which are visible in the project status report only.
- Planning type (Budget features):
In the Plus Plan you can define a budget for each task. You will find further details on this feature in our help center articles about budgets and hourly rates.
2. Add Tasks
Now you can name your task and set up the task's properties (see 1.2. above).
3. Assigning a Task
You can basically choose in the settings, if you want all users to see all tasks and track time for them or if you want to assign the tasks to the users.
To assign a new task to your users, click on "Assign Users". You assign the task to an user of your list by clicking on the + symbol on the left next to 'First name'. The check mark shows you that the user is added. To save your settings click on "Save".
You see at a glance in the task details all assigned Users. If you want to "remove" the task of an user, just click on the X symbol on the left next to the first name.
3.1. Inherited Task Assignments
If you add a subtask e.g. Database for your already existing client Meyer Inc., all already assigned users to the client McPeach Corp. (Thomas Amstrong, John Doe) are inherited. The subtask Database is automatically assigned to the user Thomas Amstrong and John Doe.
4. Copy Tasks
Already existing tasks can be copied and duplicated. You can copy single tasks, more tasks of one client for example or a whole client including all subprojects and subtasks.
An example: We want to add to our client Smith Corp. the same project Database like at our client Delta Work Inc.. We can copy now Database and paste it below Smith Corp.
To copy a task, click on the small wheel right next to the desired task. The task menu opens and you choose "Copy Tasks".
Move to the desired position in your task structure and click again on the small wheel on right side of the task. Choose "Paste Tasks".
You'll be asked now which name you want to give to the copied task. Choose a name and click "OK".
5. Filter for tasks
You can filter for tasks in your task structure. Insert the name of the task and timr immediately suggests you all tasks in your structure that are named like this.
6. Show/Hide inactive tasks
You can decide if you want to see the inactive tasks in your task structure. Just enable or disable the small box right next to "Show inactive tasks:".
7. Move and merge tasks
You can experiment with your project structure since timr lets you always change and optimize your structure!
7.1. Move Tasks to first level
If you want to move an already existing task to the first level just click and hold the mouse button. Move the task to the light grey field on the top right.
The task is now moved to the first level.
7.2. Merge Tasks
Let’s say you recognize that creating two different support tasks for your client "Smith & Co" was to euphoric and you’d like to rearrange them into just one support task. In the administration page, simply drag the ‘Support without order’ onto the ‘Support’ task and select merge. Now, all recordings for ‘Support without order’ will be added to ‘Support’, and ‘Support without order’ will be removed.
Rearranging a task the "Choose action" box appears and you decide if the rearranged task should be a subtask of the target task or if it should be deleted. Choosing to delete the task, the existing records are moved to the target task.
8. Disable or delete Tasks
8.1. Disable Tasks
You can disable the tasks in your structure if for example you don't want to track times anymore for them. If a task is inactive you can still create reports and analysis for this task.
To disable a task just press on the small wheel on the right side next to the task and choose "Disable Task".
An "End"-Date will be inserted automatically in the task properties.
Like in the screenshot, the task is now shown crossed out.
If for example a customer extends the order, you can reactivate the task. Just delete the "End" date in the task properties and click "Save".
8.2. Delete Tasks
You can delete a task. The task will be deleted irrevocable and can't be restored. To delete a task just press on the small wheel on the right side next to the task and choose "Delete Task".
You will be asked if you really want to delete this task and potentially subtasks of this task. If you press on "Delete" the task is deleted.
This documentation shows you now how to track time for your tasks, projects and customers.